SHIPPING AND RETURNS

SHIPPING

Thank you for supporting our small, handmade lip balm business based in Melbourne, Australia! As each product is crafted with care, please allow us time to make and ship your order. Our processing times may vary, but we strive to get your items to you as quickly as possible. Your patience is greatly appreciated as we ensure each product meets our quality standards. We are committed to providing you with the best handmade lip balms and thank you for your understanding and support! Please email us if your order is urgent.

RETURNS, EXCHANGES AND REFUNDS

Due to the personal nature of lip balm products, we are unable to offer exchanges or refunds. Please choose carefully before purchasing. If you have any concerns about your order, contact us within 7 days of receipt, and we'll do our best to assist you. Your satisfaction is important to us, and we appreciate your understanding.